Bill and Claire S. purchased their timeshare property with hopes that it would be the perfect way for their family to spend their vacations. At least, that’s how it was presented to them by the resort sales representatives. The couple hesitated at first, but the temptation of receiving free vacation trips was too good to pass up.
The following is a firsthand account of the frustrating timeshare experience that Bill and Claire endured over the next couple of years after this. We hope their story will help shed a light on the fraudulent practices taking place in the timeshare sales industry. Names have been changed or redacted due to privacy concerns.
“The timeshare sounded like a good fit for us at first. We told the salespeople we like to vacation a couple of times a year and they said we would be saving so much money with a timeshare. We weren’t sold on it at first, though, and ended up having to sit there for over three hours listening to them. We spoke with several different salespeople because they all kept coming in making different offers, either with discounts or a free trip.”
Bill and Claire ended up being offered three free vacation trips if they purchased a timeshare on that day. The salespeople had done quite a job of upselling the benefits of a timeshare to the couple and with these free trips included too, Bill and Claire thought they were getting a once-in-a-lifetime deal.
“They had all these great deals if we bought the timeshare right then and there on that day. By the end of it, we were offered free vacations to Mexico, Las Vegas, and one more of our choice. We looked at each other and just thought we couldn’t pass it up, so we finally agreed to the purchase. We were excited to start using it, but we quickly found out it was not all that they made it out to seem.”
The married couple immediately ran into problems with their timeshare purchase. They were excited and ready to make use of the free trips that they received and wasted no time in trying to schedule them. The only problem was that the timeshare representatives were not exactly honest about those “free” trips.
“We tried many, many times to book both of our trips to Mexico and Vegas but never had any luck. We called the resort to get their help but they said they did not see those trips in any of our paperwork. After explaining to them what all we were offered, they said it was not their problem and that we had to pay them if we wanted to visit those places. Those free vacations were a big part of why we agreed to buy the timeshare.“
Bill and Claire were not happy with the service they had been receiving since the very beginning of their timeshare experience. They felt like they had been taken advantage of in this deal as it also turned out to be much more expensive than they were ever led to believe. They quickly began looking into how they could get out of this timeshare mess. That’s when they learned about Wesley Financial Group, LLC (WFG).
With the help of WFG, Bill and Claire were timeshare-free by the very next year! They were able to completely terminate the timeshare agreement and were relieved of nearly $20,000 worth of timeshare mortgage debt.* Despite never getting those free trips that were promised to them, Bill and Claire could now relax knowing this dreadful experience was finally over.
If you know anyone with a similar timeshare experience, please feel free to pass our phone number along to them. We’d love to see if they qualify for our timeshare termination services.
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 97% of their client’s timeshare relationships, and, in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money-back guarantee if the timeshare is not canceled within the time specified in the WFG Enrollment Agreement).
Wesley Financial Group, LLC, and/or its affiliates, successors, or assigns are not lawyers and/or a law firm and do not engage in the practice of law or provide legal advice or legal representation. All information, software, services, and comments provided on this site are for informational and self-help purposes only and are not intended to be a substitute for professional advice, legal or otherwise.