PRIVACY POLICY OF WESLEY FINANCIAL GROUP, LLC (“Wesley”)
Wesley Financial Group, LLC, and/or its affiliates, successors, or assigns [hereinafter “WESLEY”] provide certain services (herein “Service or Services”) with assisting timeshare owners in terminating their timeshare relationship. Respect for the privacy of personal information is very important to WESLEY. WESLEY is committed to collecting, maintaining, and securing personal information about you in compliance with State and Federal law. This policy applies to personal information collected by WESLEY via its website, email, chat, or other online tools. This policy does not apply to any website links operated by third parties with whom WESLEY has no affiliation or control.
What is “personal information”? Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include content a customer or other person uploads to any WG blog or forum for viewing by the public, such as customer testimonials or online discussions. Personal information does not include publicly available information or aggregate consumer information from which individual identities have been removed.
How does WESLEY collect personal information online? WESLEY collects personal information through its online services, including its contact forms on WESLEY’s website, through forms that appear when a customer clicks on a WESLEY advertising banner on a third- party website, by chat, and by email. At this time, there are three primary types of information that WESLEY collects through online services:
2. Information from others: WESLEY may collect personal information from public or third-party information sources. For example, if users use a credit card on our website, WESLEY or its agent verifies the validity of the credit card information with financial or credit organizations. Sometimes, we may augment our existing user databases with information from third parties. Some of this information may be personal information, such as change of postal address information.
3. Information collected from your computer or electronic device: We may collect information about your computer or other electronic device when you use our online services. This information may include your IP address, domain name, browser type, and date and time of your request. If you use a mobile device to access our online services, we also may collect information about your device, such as your device ID and device type, and usage information about your device and your use of our online services.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve access to our site, track usage of our site, and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Cookies are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Usage of a cookie is not linked to any personally identifiable information on our site. You may control or reset your cookies through your web browser. However, some features of our site may not function properly if cookies are disabled. Learn more about how we use cookies at https://wesleyfinancialgroup.com/cookie-declaration/.
Why does WESLEY collect, use, and disclose personal information?
WESLEY collects personal information online as necessary to enable individuals to contact WESLEY, learn about WESLEY and learn more about the timeshare cancellation industry, mortgage industry, insurance industry, credit repair industry, and view testimonials and/or calculate financial information. WESLEY uses personal information to provide products, services, or features that individuals have requested, or to communicate with individuals. WESLEY may share personal information with third parties who provide services to us in our normal course of business including payment processors, customer service, timeshare services, insurance services, credit repair or debt relief services, and statistical analysis.
However, WESLEY will not sell, rent, or otherwise distribute your personal information to third parties for purposes not related to our services or otherwise permitted by this policy.
A general description of the collection and basis for use of your information is summarized below:
Do I have choices about how WG collects, uses, and discloses personal information about me?
If you do not want WESLEY to collect personal information from you, use no WESLEY online services and do not submit personal information to WESLEY.
Who will have access to personal information about me?
Personal information about you will be accessible to WESLEY, including its parent companies, subsidiaries, successors, affiliates, or assigns, and to others that use personal information solely for and at the direction of WESLEY.
Sharing personal information
WESLEY does not sell or share personal information about you except as described in this policy.
SMS (Mobile number) – No mobile information will be shared or sold with third parties and/or affiliates for marketing and/or promotional purposes. All above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Please also see the SMS Messaging Terms and Conditions for more information on how Wesley uses your mobile number.
However, WESLEY may reorganize or divest its business through sale, merger, or acquisition, or through bankruptcy. If so, personal information is an asset of WESLEY and may be shared with actual or prospective purchasers, or others deemed necessary to receive the personal information for a purpose stated in this section. WESLEY will use its best efforts to obtain written assurances that personal information will be protected if disclosed under this section. WESLEY reserves the right to retain and disclose personal information about you for reporting to government authorities or in legal proceedings as authorized or required by law. Except as provided in this policy, personal information about you will not otherwise be shared without your permission.
Securing personal information
WESLEY will take reasonable steps to protect personal information as it is collected and transmitted between your device and our online services and servers, and to protect personal information in its possession from unauthorized access, disclosure, alteration, or destruction.
May I correct personal information about me?
To access personal information about you collected online, to keep it accurate, or to request deletion, you may contact us at the phone number, email and/or address below. Sometimes, we may not be able to delete certain personal information about you. Where permitted by law, your ability to access and correct personal information will be limited where access and correction would inhibit WESLEY’s ability to comply with a legal or ethical obligation; inhibit WESLEY’s ability to investigate, make, or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to WESLEY or a third party.
How long does WESLEY retain personal information?
We retain personal information for as long as needed for the business purposes for which it was collected. Sometimes, we may have to retain information longer based on laws or regulations that apply to our business. Where possible, we try to remove unnecessary identifiers from records we may need to keep for periods beyond our normal retention period.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Promotional Communications
- We may use your personal information to send you updates (by email, text message, telephone, or mail) about our services, including exclusive offers, promotions, or new services. Please also see the SMS Messaging Terms and Conditions for more information on how Wesley uses your mobile number.
- We have a legitimate interest in processing your personal information for promotional purposes (see above “How does WESLEY collect personal information online?” and “Why does WESLEY collect, use, and disclose personal information?”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
- We will always treat your personal information with the utmost respect and never sell or share it with other organizations for marketing purposes or for purposes not described in this policy.
- You have the right to opt out of receiving promotional communications at any time by:
- Contacting us privacy@wesleyfinancialgroup.com ; or
- Using the “unsubscribe” link in emails or “STOP” number in texts. Please also see the SMS Messaging Terms and Conditions for more information on how Wesley uses your mobile number.
- We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties with a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you of a breach where we are legally required to do so.
FOR CALIFORNIA USERS – CCPA
This section describes the personal information under the California Consumer Privacy Act of 2018 [“CCPA”] we collected about California residents in the last 12 months, the sources of that information, our business or commercial purposes for collecting the information, and the third parties with whom we shared that information.
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- How does WESLEY collect personal information online?
The sections above describe the categories of personal information we collect and the sources from which the information was collected. - Does WESLEY collect, use, and disclose personal information?
The sections above describe when WESLEY collects personal information and the purposes for which we use collected personal information. - Sharing Personal Information.
The sections above describe how WESLEY may share your information. - Your Rights and How to Exercise Them
California residents have certain rights under the CCPA. Those rights may only apply in certain circumstances and may be limited. A summary of those rights is provided below as well as information on how to exercise your rights. We may contact you to verify your identity if you exercise any rights under this section.
- a. Right to Know.
You have the right to know what personal information we collect, use, or disclose about you. To exercise this right, please click HERE or send a written request with your name, email, address, and California postal address to WESLEY at the address listed below. We may contact you to verify your identity when you exercise your right to know under this section. - b. Right to Opt-Out of Sale:
We do not sell your personal information to third parties in exchange for money or other consideration. However, the CCPA broadly defines the concept of “selling” information, so we offer the opportunity for California residents to opt out of selling information to third parties. Please click HERE or send a written request with your name, email, address, and California postal address to our address below to opt out of having your information sold to third parties. - c. Right to Edit or Delete:
You have the right to request that we edit or delete the personal information we collect or maintain about you. Please click HERE or send a written request with your name, email, address, and California postal address to our address below to request we edit delete your information. Please note that certain exceptions may apply to your right to have information edited or deleted, including when we must retain your information to comply with legal obligations. We may contact you to verify your identity when you request that we edit or delete your personal information.
- a. Right to Know.
- How does WESLEY collect personal information online?
FOR NEVADA USERS
This notice is provided under Nevada state law. You may be placed on our WESLEY Internal Do Not Call List by contacting us at WESLEY’s address, email, and/or phone number below. Nevada Law requires that you are provided with the following contact information:
Bureau of Consumer Protection
Office of the Nevada Attorney General
555 E. Washington Street, Suite 3900 Las Vegas, NV 89101
Phone (702) 486-3132
Email: aginfo@ag.nv.gov
FOR EU USERS – GDPR
This privacy policy is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information. If you choose to use our Services (as is defined in the first paragraph of this Privacy Policy), then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy. Information Collection and Use For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. Depending upon your use of our site, we may collect some or all of the following data:
- first and last name;
- contact information such as email addresses and phone numbers;
- address information such as country, street address, town/city, state/region, zip or postal code;
- date of birth, age and gender;
- job title, profession and company name;
- other demographic information such as preferences and interests;
- financial information;
- IP address (automatically collected);
- geographic location (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- devices used (automatically collected);
- access times (automatically collected);
- a list of URLs starting with a referring site, your activity on our site, and the site you exit to (automatically collected);
- marketing campaign and traffic source data (automatically collected);
- other anonymous, automatically collected, non-personally identifiable data.
Log Data
We want to inform you that whenever you visit our Services, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Contact Us
If you have any questions or suggestions about our Privacy Policy or wish to be added to our internal Do Not Call list, please call us at 800-425-4081 or email privacy@wesleyfinancialgroup.com.
What is WESLEY’s contact address for privacy questions?
If you have questions about this policy or WESLEY’s information collection, you may contact the datacontroller and owner of the website in these ways:
Email:
privacy@wesleyfinancialgroup.com
Mail:
Wesley, LLC
Attention: Legal
Security Department
9009 Carothers Parkway, Suite B3, Box 103
Franklin, Tennessee 37067
Telephone:
800-425-4081
Policy updates WESLEY reserves the right to modify this privacy statement at its discretion, without notice. If we change this policy, we will post changes on this site so you always will know what information we gather, how we might use that information, and whether we will disclose it to anyone. We may also email any significant modifications. These changes are effective immediately, after they are posted on this page. You can always see when we last updated the privacy policy by referring to the below date. This policy was last updated in July 2024.