Sometimes we are led to believe that people are more knowledgeable about certain things than they actually are and it can cause us to trust them and the advice they give. This is what happened to one of our clients, Lana.
*Names of people and timeshares have been changed/redacted for privacy purposes.
Lana B. Client Story
When Lana was sitting through a timeshare presentation, her sales representative advised her to make the financial decision to pull money out of her IRA to pay for the timeshare in order to “swap one investment for a better one.” The salesperson had repeated multiple times to Lana that a timeshare is an investment. Lana was still hesitant to purchase the timeshare, and so the sales rep took a different approach. Lana had mentioned to the rep that she had lost her husband. He preyed upon her fragile emotions by telling her that she should buy the timeshare so she could spend time with the loved ones she still had left. Unfortunately for Lana, she ended up trusting the salesperson’s advice and purchased the timeshare.
When it came time to use the timeshare, Lana called ahead to make sure that there was wi-fi in the rooms because her travel companion needed it for work. She was assured that there would be, but when they arrived there was no wi-fi in the unit. Another time, she let family use the unit and when they arrived they were hit with a strong odor of grease that permeated the counters, stove, and cabinets. The bed had dirty linens that had been used and the sheets were soiled. The bathroom sinks and toilets were dirty. The mirrors looked like they had never been cleaned and the room had an overwhelming amount of dust and hair in the corners. There was only one clean towel in the entire unit. When they were finally moved to a new room the next day, they were met by a salesman and other potential buyers within the unit. The salesman was extremely rude to them and demanded to know why they were there.
The salesman’s frustration probably came from the fact that it reflected poorly on the timeshare company and most likely went against all of the things that he had been falsely promised to the potential buyers.
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Fortunately, we were able to get Lana’s timeshare contract cancelled and she is now timeshare-free. It wasn’t the good investment she was promised.
We are in the business of helping get good people out of bad situations. If you find yourself in the process of looking for a timeshare cancellation company, give us a call. (800) 425-4081
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 98% of their client’s timeshare relationships and, in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money back guarantee if the timeshare is not cancelled).
