Tommy and Jane owned a timeshare option prior to their trip to Panama City in 2018. They enjoyed their timeshare elsewhere, but it didn’t give them the option to vacation in Panama City or the Gulf of Mexico area. That’s why they decided to take the opportunity to upgrade their timeshare and vacation in the area more readily, or so they thought...
Below is a word for word account of the timeshare debacle that Tommy and Jane’s family experienced. We hope their written account will enlighten you to some of the tactics that the timeshare industry often uses on good, unsuspecting people. Names of people have been changed and/or redacted for privacy reasons.
“My wife and I met with the timeshare sales agent and we were offered a vacation points increase and upgrade of our membership package from silver to gold VIP, allowing our family a place to stay in Panama City every year like we usually do. We decided to purchase the upgrade, and another manager joined us to review the paperwork.
During the paperwork review at the meeting, I asked the sales agent and the financial manager if all the costs for the points increase were covered by the monthly payment, and were told that they were. We later came to find out the hard way that this wasn’t true.”
The couple was reviewing their monthly bank statements a couple of months after their vacation and timeshare upgrade when they noticed that their expected monthly payment hadn't been processed at the bank. They contacted the timeshare company’s customer service line and they were informed that they weren’t allowed to automatically pay due to a “shortage of funds.” Tommy thought that this was unusual because he was simply expecting the monthly payment to come out of his bank account. He was later informed that the amount the timeshare company intended to take from his bank account was upwards of $5,000! This amount was to cover the “closing costs” of upgrading the account and other upfront fees.
“I never received any documentation stating that I had to pay the $5,000+ down payment right away or I would not have agreed to the purchase. I was assured during the meeting that all these costs would be spread out and covered by the higher monthly payment charges.”
After back and forth conversations with both the timeshare company and his local bank, Tommy tried to change his package to more affordable payments. The timeshare company rejected his offer, and he was stuck in a situation he felt unable to escape! He eventually worked out the initial $5,000+ payment he owed to the timeshare company, but he no longer felt able to trust or keep up with the heavy timeshare burden in which we found himself.
Tommy and Jane found it more and more difficult to maintain payments for something they barely used and no longer found convenient, so they decided to reach out to us here at Wesley Financial Group, LLC (WFG), after seeing so many great reviews online.
WFG has successfully helped Tommy & Jane get out of their timeshare, and so they can now afford many more trips to Panama City and others along the Gulf of Mexico shorelines!* If you know someone who’s in timeshare distress and could use our services, pass along our phone number below. We would be more than happy to see if they qualify for our timeshare termination services.
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 97% of their client’s timeshare relationships, and in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money back guarantee if the timeshare is not cancelled within the time specified in the WFG Enrollment Agreement).
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