What’s in a name? Samuel and Charlotte thought their timeshare was a credible piece of real estate because it was associated with a large hotel chain that they’d used hundreds of times prior to their extreme timeshare sales meeting. What they’d soon find out, however, was that this was a sales tactic used by greedy sales people looking to turn a quick buck into thousands of dollars, based on the timeshare agreement.
The following is a firsthand, written account about Samuel and Charlotte’s deceptive timeshare experience. We hope this family’s story will help shed a light on the distrustful practices of the timeshare sales industry. Names have been changed or redacted due to privacy concerns.
Samuel and Charlotte don’t recall their timeshare sales meeting being very pressuresome until the end of the meeting, when they had been in the resort for just over three hours and were ready to leave. The couple had repeatedly declined multiple offers, but they simply wanted out of the lengthy meeting. The timeshare sales team had offered what Samuel and Charlotte thought was an ‘okay’ deal that they could afford by the three hour mark.
“We like to travel, and we thought the flexibility of them being the only company that had a 100% conversion agreement with [another timeshare company] would allow us to travel anywhere in the world at a fair price. Ha! This was not the case, as the conversion rates changed dramatically within just a couple of years.”
They bought into the idea of flexibility, and as they said, flexibility certainly wasn’t an option once they’d purchased their first points package from the timeshare company. Immediately after their initial points package purchase, the couple realized the difficulty in planning not only any trips with the timeshare company from which they’d purchased points, but also the partners they’d claimed Samuel and Charlotte could use their points with!
“Every time we called to convert the points, there was a process that took too long, cost more money and the points could not be used in a timely manner. The fact that [the timeshare company] used their name is appalling to us. The inability to use or convert our points as we were promised has resulted in getting no value out of our timeshare.”
Samuel and Charlotte found themselves trapped in a situation in which timeshare companies love to put their customers. Their points were practically useless to them, their timeshare fees were out of control, and the perpetuity clause of their timeshare agreement had the couple trapped in a never-ending nightmare.
On top of their growing timeshare bills, the couple has faced medical bills concerning their son’s conditions that have required multiple surgeries.
“Since we purchased the timeshare, our son has had major medical procedures. He’s had an artificial heart valve put in, and his special needs often make planning trips like this, well in advance, a challenge for us as a family.”
Frustrated with their lack of timeshare usage and the maintenance fees rising for this useless timeshare annually, Samuel and Charlotte reached out to us here at Wesley Financial Group, LLC (WFG). With assistance from WFG, Samuel and Charlotte are now timeshare free!* They can now enjoy their quality time with their son and possibly plan a more enjoyable vacation as a family in the future.
“Trust me; the more than $20,000 we’ve paid in mortgage and maintenance fees for our timeshare has made the one trip we got to take absolutely the most expensive trip we’ve ever taken!”
Do you know anyone with a similar timeshare experience? Please feel free to pass our phone number along to them. We’d love to see if they qualify for our timeshare termination services!
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 97% of their client’s timeshare relationships, and, in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money-back guarantee if the timeshare is not canceled within the time specified in the WFG Enrollment Agreement).
Wesley Financial Group, LLC, and/or its affiliates, successors, or assigns are not lawyers and/or a law firm and do not engage in the practice of law or provide legal advice or legal representation. All information, software, services, and comments provided on this site are for informational and self-help purposes only and are not intended to be a substitute for professional advice, legal or otherwise.