Below is a word for word account of the timeshare nightmare that Virginia experienced. We hope her written account will shed some light on the tactics that the timeshare industry often uses on good, unsuspecting people. *Names of people have been changed and/or redacted for privacy reasons.
Virginia’s Client Story
I purchased my timeshare back in April of 2018 on a visit to the property. A new timeshare company acquired my timeshare from the original company I bought my timeshare with. On my last visit back in April of 2018, I traded my timeshare from the original timeshare company to the timeshare company that acquired them for $16,800. The new timeshare company informed me of a point system they use and how I could save so much money with them.
During the session, I met with a sales rep name Ashley. She went over the process very fast and offered me a tablet which she insisted where I should sign all of my documents. I am a senior citizen who is not very tech savvy.
Upon returning back to NY, my granddaughter read over the contract and she noticed I was paying too much in assessment fees. She also noticed my yearly amount that I used to pay had since turned into a quarterly fee, doubling in price to $3,229. The primary issue I have had with them was the excessive request of payment for the assessment fees which doubled from my last timeshare.
When I called to negotiate with them to terminate my contract they relayed to me I exceeded the 30 day time frame of terminating my contract without any penalties.
This timeshare is impacting my life now. I am a senior citizen on a fixed income. I receive harassing calls from the timeshare company to pay my past due assessment fee amount. I do not even use the timeshare and cannot travel as I would like due to my limited mobility.
We are proud to say that after we took Virginia on as a client and learned more about her situation, we were able to help her cancel her timeshare.
If the timeshare company has lied to you or misled you when going through the sales process, we may be able to help. Call us today to see if you qualify for our timeshare cancellation services.
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 98% of their client’s timeshare relationships, and in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money back guarantee if the timeshare is not cancelled within the time specified in the WFG Enrollment Agreement).