Candice and her husband were looking for a great way to spend time together with their children at the time, so when the timeshare ownership option came along, the couple decided to take a chance. Unfortunately for the family, the timeshare sales team’s idea of a ‘trial period’ translated to ‘indefinitely.’
The following is a firsthand, written account about Candice's deceptive timeshare experience. We hope her story will help shed a light on the distrustful practices of the timeshare sales industry. Names have been changed or redacted due to privacy concerns.
Candice’s family sat through that dreadful timeshare presentation, but it didn’t take long for the timeshare sales team to convince Candice and her husband that the timeshare would be a great investment for their family--financially and emotionally.
“The sales people told us how important it was for our family to spend time together now and what an amazing opportunity it would be to pass on our timeshare to the children. We continued to express our concern about the monthly cost, so the supervisor initiated a ‘special request’ to allow us to purchase the least points available (or so he said) and made it seem like such a great deal.
Before and during the timeshare closing, the team likened it to a real estate purchase with the same benefits of a possible sale. We were also told several times that there was no need to read through the closing documents, as they were the same as when we closed on our home and no one takes the time to read through them.”
Timeshare sales teams make sales like this all day long. They are great at creating consistent lies, playing to your emotions as the buyer and doing anything just shy of selling the shirt off their backs to make the sale happen.
Candice soon discovered that the monthly fees she was given were grossly underestimated, and that those same maintenance and mortgage fees would continue to grow at rates outpacing any “traditional real estate market.”
“We have barely been able to use the timeshare because the monthly cost prevents us from saving the necessary funds to pay for flights, travel expenses, etc. When the COVID-19 pandemic hit, our resorts were closed indefinitely, yet we were required to continue paying monthly...for what?!”
On top of a global pandemic, rising debts related to the timeshare and being out of work herself, Candice’s husband was also hospitalized in early 2020 with severe heart issues. She felt trapped by her timeshare, but Candice went online to find a transparent, reputable company that could help her successfully cancel her timeshare. After reading some online reviews, Candice decided to reach out to us here at Wesley Financial Group, LLC (WFG).
With the help of WFG, Candice was successfully relieved of nearly $12,000 worth of timeshare mortgage debt!* Candice now has the freedom to travel when she wants with her family, but more importantly, she has time to focus on her husband’s health recovery and creating lasting, stress-free memories with her family.
“My experience [with WFG] has been incredible. We have been updated every step of the way. Any concerns I’ve had have been answered and calls returned in a timely manner. Everyone has been polite, courteous and knowledgeable, which has made me feel confident throughout this entire process!”
If you know anyone with a similar timeshare experience, please feel free to pass our phone number along to them. We’d love to see if they qualify for our timeshare termination services.
*Wesley Financial Group, LLC (“WFG”) develops individualized programs for each client, terminates over 97% of their client’s timeshare relationships, and, in certain circumstances, obtains a refund of some or all of the timeshare purchase price. Actual results depend on each client’s distinct case and no specific outcome is guaranteed (although WFG does offer a 100% money-back guarantee if the timeshare is not canceled within the time specified in the WFG Enrollment Agreement).
Wesley Financial Group, LLC, and/or its affiliates, successors, or assigns are not lawyers and/or a law firm and do not engage in the practice of law or provide legal advice or legal representation. All information, software, services, and comments provided on this site are for informational and self-help purposes only and are not intended to be a substitute for professional advice, legal or otherwise.
